Privacy Policy Notice

At J.L Motorace Ltd, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use our services, website, or interact with us in any way.

Who We Are

“We”, “us” or “our” refers to J.L Motorace Ltd, registered at 1 Kallipoleos, 1055, Nicosia, Cyprus (Company Registration Number HE181628). We are the data controller for the purposes of this Privacy Policy. If you have any questions, please contact us at support@motorace.com.cy or call +357 22490000.

What Information We Collect

  • Information you provide: Name, address, date of birth, email, phone number, login details, communications, feedback, and optional demographic data.
  • Transaction details: Products purchased, payment information (we store only last 4 digits and expiry date from payment gateways), order history, and returns.
  • Device and usage data: IP address, browser type, device identifiers, and how you use our services.
  • Marketing interactions: Your preferences and responses to our communications.

How We Use Your Information

We process your data to:

  • Provide, personalise, and improve our services
  • Process orders, payments, and refunds
  • Manage your account and loyalty rewards
  • Conduct market research and statistical analysis
  • Prevent fraud and ensure security
  • Send you offers, promotions, and updates (if you opt-in)
  • Respond to your inquiries and support requests

Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

  • Your consent
  • Performance of a contract with you
  • Compliance with legal obligations
  • Our legitimate business interests (provided these do not override your rights)

Who We Share Your Data With

We do not sell your personal data. We share your data with trusted partners to operate our business, including:

  • Payment gateways (JCC, PayPal)
  • Delivery services (ACS and others)
  • Advertising and analytics providers
  • Email and SMS communication platforms
  • Fraud prevention service providers

All third parties are GDPR-compliant and only process your data for the required purposes.

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data, subject to legal requirements
  • Withdraw consent at any time
  • Object to or restrict processing under certain circumstances

To exercise these rights, log into your account or contact us at support@motorace.com.cy.

Security

We take data security seriously. We use SSL encryption and secure servers to protect your information. However, please note that data transmission over the internet is not completely secure. In case of a data breach, we will notify affected parties within 72 hours as required by law.

Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy and to comply with legal and regulatory obligations.

Changes to This Policy

We may update this Privacy Policy occasionally. The latest version will always be available on our website, and material changes will be communicated to you directly where appropriate.

Contact Us

If you have any questions or concerns about your privacy, please contact us:

Last updated: June 2025